I paid for Pro but it isn't active. What should I do?

Fix a Pro plan that doesn't activate: check your Google account, your connection, a pending payment, and restart the app.

Check these

  1. Pending payment. If you see "Your purchase is being processed", wait a few minutes.
  2. Internet. A network error stops the app from checking Google Play.
  3. Google account. You must use the account you paid with.
  4. Billing service. If you see "Billing service is currently unavailable", try again later or update Google Play.
  5. Already subscribed. "You already have an active subscription" means Pro is already on this account.
  6. Close the app completely and open it again.

Still stuck?

Send a bug report from Settings > About with your order number. Never share your payment card details.

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